We have identified a bug in our license renewal code that cause the follow error when trying to update an existing license key in the PumasLicense.txt file.
┌ Error: Unable to verify license. Please email support@pumas.ai for assistance
└ @ PumasLicenseManager C:\a\PumasSystemImages\PumasSystemImages\julia_depot\packages\PumasLicenseManager\hLEy5\src\PumasLicenseManager.jl:84
[ Info: Please save your license key to C:\Users\YOUR_USER_NAME\.julia\PumasLicense.txt
If you are seeing this error then please delete the old license file named C:\Users\YOUR_USER_NAME\AppData\Local\LicenseSpring\pumas\License.key if you are on Windows and /Users/YOUR_USER_NAME/Library/Application\ Support/LicenseSpring/pumas/License.key if you are on Mac where YOUR_USER_NAME should be replaced with your user name. Once you have deleted the old license file Pumas should be able to pick up the new license file correctly.
If you are still experiencing problems after deleting the old license file and if you see an error message indicating that the trial has expired then please verify that you have correctly named the file with the license key PumasLicense.txt and not accidentally named it PumasLicense.txt.txt. Windows usually hides the file extension so if the file shows up as PumasLicense.txt in your file explorer the you might have accidentally added the extra .txt.