Pumas installation issue

Installation
1

Dear Pumas team,

I have followed installation steps with IT helpdesk, but I encountered an error when testing Pumas, as shown in the screenshot below.

could anyone take a look and suggest a solution?

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Thank you.

Junjie

2

Could you please try to start the cmd.exe application and run the Pumas 2.6 launcher that is located in the Desktop folder. Please share the output with us.

3

I followed your suggestion, but it requires a license key. I will get the license today and will share the output with you.

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4

I got this error message. Would you please advise how to resolve this.

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5

Try to just call pumas instead of pumas 2.6

6

Thanks. There is no error message. May I confirm whether Pumas has been successfully installed?

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7

Yes, it looks like it is successfully installed