Pumas installation issue

Dear Pumas team,

I have followed installation steps with IT helpdesk, but I encountered an error when testing Pumas, as shown in the screenshot below.

could anyone take a look and suggest a solution?

Thank you.

Junjie

Could you please try to start the cmd.exe application and run the Pumas 2.6 launcher that is located in the Desktop folder. Please share the output with us.

I followed your suggestion, but it requires a license key. I will get the license today and will share the output with you.

I got this error message. Would you please advise how to resolve this.

Try to just call pumas instead of pumas 2.6

Thanks. There is no error message. May I confirm whether Pumas has been successfully installed?

Yes, it looks like it is successfully installed