Error launching pumas IDE

I am trying to use Pumas through juliahub and one window popped up on right side with the following message:

“Cannot activate the ‘JuliaHub-Welcome’ extension because it depends on the ‘Julia’ extension, which is not loaded. Would you like to reload the window to load the extension?”
Please help me in this issue.
Thank you

hi Dipti,

You are launching the wrong app. It is likely you are launching the JuliaIDE and not PumasIDE.

Best,
VIjay

Hi Dr. Ivaturi,
It was PumasIDE . Even I just checked couple minutes ago.
Regards,
Dipti

Please help me in fixing the juliahub issue. Thanks,
Regards,
Dipti

Hi Dipti,

Have you tried submitting a ticket to support.pumas.ai? If it’s a problem specific to your account, that would be the place to go.

Hi Donald,

Yes I submitted a ticket to support.pumas.ai. But did not hear back from them yet.
Thanks
Dipti