# The terminal process error

**URL:** <https://discourse.pumas.ai/t/the-terminal-process-error/1152>\
**Category:** Pumas issues\
**Created:** [March 10, 2025, 1:16pm UTC](https://discourse.pumas.ai/t/the-terminal-process-error/1152 "2025-03-10T13:16:24Z")\
**Posts on this page:** 13\
**Page:** 1

<div class="post-metadata">

**Author:** ![Bhargav](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bhargav](https://discourse.pumas.ai/u/Bhargav)\
**Post date:** [March 10, 2025, 1:16pm UTC](https://discourse.pumas.ai/t/the-terminal-process-error/1152/1 "2025-03-10T13:16:24Z")

</div>

I am encountering an error while trying to use Pumas in Julia.  
Could you please assist me in resolving this issue? Let me know if you require further details.  
Thank you

 ![image](https://canada1.discourse-cdn.com/flex030/uploads/pumas/original/1X/68759f3315503df8a3fe887235c061688d8f226b.png)  
 ![image](https://canada1.discourse-cdn.com/flex030/uploads/pumas/original/1X/dd1d4ff93b7251496787cf8488b47383890d1167.png)

---

<div class="post-metadata">

**Author:** ![andreasnoack](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.pumas.ai/andreasnoack/32/22_2.png) [@andreasnoack](https://discourse.pumas.ai/u/andreasnoack)\
**Post date:** [March 10, 2025, 1:30pm UTC](https://discourse.pumas.ai/t/the-terminal-process-error/1152/2 "2025-03-10T13:30:49Z")

</div>

Would you be able to uninstall the current version (2.6.0) of Pumas with the “Add and remove programs” application in Windows and then install Pumas 2.6.1 by following the instructions at [PumasAI](https://pumas.ai/our-products/pumas/windows)?

Thanks  
Andreas

---

<div class="post-metadata">

**Author:** ![Bhargav](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bhargav](https://discourse.pumas.ai/u/Bhargav)\
**Post date:** [March 10, 2025, 1:41pm UTC](https://discourse.pumas.ai/t/the-terminal-process-error/1152/3 "2025-03-10T13:41:31Z")

</div>

Hi Andreas  
Thanks for the reply, i tried it but didn’t help

 ![image](https://canada1.discourse-cdn.com/flex030/uploads/pumas/original/1X/d9605b9b28615205be60557561f2504f59dcdd8c.png)  
 ![image](https://canada1.discourse-cdn.com/flex030/uploads/pumas/original/1X/ba10f72e345358bbab467428633e664689dfe681.png)

---

<div class="post-metadata">

**Author:** ![andreasnoack](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.pumas.ai/andreasnoack/32/22_2.png) [@andreasnoack](https://discourse.pumas.ai/u/andreasnoack)\
**Post date:** [March 10, 2025, 2:00pm UTC](https://discourse.pumas.ai/t/the-terminal-process-error/1152/4 "2025-03-10T14:00:03Z")

</div>

Could you please confirm that the file `libiompmd5.dll` exists at the path shown in the stacktrace?

---

<div class="post-metadata">

**Author:** ![Bhargav](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bhargav](https://discourse.pumas.ai/u/Bhargav)\
**Post date:** [March 10, 2025, 2:03pm UTC](https://discourse.pumas.ai/t/the-terminal-process-error/1152/5 "2025-03-10T14:03:27Z")

</div>

it is not there

 ![image](https://canada1.discourse-cdn.com/flex030/uploads/pumas/original/1X/6911fdb381bd1af102279eea8f6409aa3c04ddee.png)

---

<div class="post-metadata">

**Author:** ![andreasnoack](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.pumas.ai/andreasnoack/32/22_2.png) [@andreasnoack](https://discourse.pumas.ai/u/andreasnoack)\
**Post date:** [March 11, 2025, 8:57am UTC](https://discourse.pumas.ai/t/the-terminal-process-error/1152/6 "2025-03-11T08:57:16Z")

</div>

Which CPU does your machine have and are you running any anti virus that might be blocking file access?

---

<div class="post-metadata">

**Author:** ![Bhargav](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bhargav](https://discourse.pumas.ai/u/Bhargav)\
**Post date:** [March 11, 2025, 9:59am UTC](https://discourse.pumas.ai/t/the-terminal-process-error/1152/7 "2025-03-11T09:59:31Z")

</div>

Windows 10 Pro,Intel(R) Core™ i5-4210U CPU @ 1.70GHz , and there are no antivirus softwares. i was able to use it earlier, this issue started recently 4 days ago

---

<div class="post-metadata">

**Author:** ![andreasnoack](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.pumas.ai/andreasnoack/32/22_2.png) [@andreasnoack](https://discourse.pumas.ai/u/andreasnoack)\
**Post date:** [March 11, 2025, 10:13am UTC](https://discourse.pumas.ai/t/the-terminal-process-error/1152/8 "2025-03-11T10:13:33Z")

</div>

Could you please try to delete your `.julia` folder and then double click the “Pumas 2.6” icon on your desktop and let us know if that resolves the issue. Both steps might take a bit of time.

---

<div class="post-metadata">

**Author:** ![Bhargav](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bhargav](https://discourse.pumas.ai/u/Bhargav)\
**Post date:** [March 11, 2025, 11:03am UTC](https://discourse.pumas.ai/t/the-terminal-process-error/1152/9 "2025-03-11T11:03:09Z")

</div>

i just tried that, again i am having the same error

 ![image](https://canada1.discourse-cdn.com/flex030/uploads/pumas/original/1X/6d24f954a4fe5dfc09d8deed4e9d3fe2941acfe2.png)

---

<div class="post-metadata">

**Author:** ![andreasnoack](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.pumas.ai/andreasnoack/32/22_2.png) [@andreasnoack](https://discourse.pumas.ai/u/andreasnoack)\
**Post date:** [March 11, 2025, 12:40pm UTC](https://discourse.pumas.ai/t/the-terminal-process-error/1152/10 "2025-03-11T12:40:33Z")

</div>

Did anything with you computer four days ago?

---

<div class="post-metadata">

**Author:** ![Bhargav](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bhargav](https://discourse.pumas.ai/u/Bhargav)\
**Post date:** [March 11, 2025, 12:45pm UTC](https://discourse.pumas.ai/t/the-terminal-process-error/1152/11 "2025-03-11T12:45:13Z")

</div>

no, i just downloaded some files from my email and tried opening and running them. those where some model codes which i had created earlier.

i just try clicking on debug option, this is what it says

 ![image](https://canada1.discourse-cdn.com/flex030/uploads/pumas/original/1X/45a135882928bf552c5317cb659aae8565ce4ee5.png)

---

<div class="post-metadata">

**Author:** ![andreasnoack](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.pumas.ai/andreasnoack/32/22_2.png) [@andreasnoack](https://discourse.pumas.ai/u/andreasnoack)\
**Post date:** [March 11, 2025, 12:59pm UTC](https://discourse.pumas.ai/t/the-terminal-process-error/1152/12 "2025-03-11T12:59:50Z")

</div>

Are you able to start and use Pumas if you launch it with the desktop icon?

---

<div class="post-metadata">

**Author:** ![Bhargav](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bhargav](https://discourse.pumas.ai/u/Bhargav)\
**Post date:** [March 11, 2025, 1:24pm UTC](https://discourse.pumas.ai/t/the-terminal-process-error/1152/13 "2025-03-11T13:24:03Z")

</div>

no, i am getting the same error

 ![image](https://canada1.discourse-cdn.com/flex030/uploads/pumas/original/1X/8dc7142ea307853df410c0f599982c641ccd57b2.jpeg)