# Issue with installing pumas product manager

**URL:** <https://discourse.pumas.ai/t/issue-with-installing-pumas-product-manager/1216>\
**Category:** Installation\
**Created:** [August 8, 2025, 7:42am UTC](https://discourse.pumas.ai/t/issue-with-installing-pumas-product-manager/1216 "2025-08-08T07:42:19Z")\
**Posts on this page:** 18\
**Page:** 1

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**Author:** ![VarshaliR](https://avatars.discourse-cdn.com/v4/letter/v/bc79bd/32.png) [@VarshaliR](https://discourse.pumas.ai/u/VarshaliR)\
**Post date:** [August 8, 2025, 7:42am UTC](https://discourse.pumas.ai/t/issue-with-installing-pumas-product-manager/1216/1 "2025-08-08T07:42:19Z")

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![Screenshot 2025-08-08 125504](https://canada1.discourse-cdn.com/flex030/uploads/pumas/original/1X/387ea00a7cfb94f1c49cbaaa2de2c60854c7386a.png)

Processor: AMD Ryzen 7 7735HS with Radeon Graphics

Windows 11 Pro

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**Author:** ![Michael](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.pumas.ai/michael/32/818_2.png) [@Michael](https://discourse.pumas.ai/u/Michael)\
**Post date:** [August 8, 2025, 8:22am UTC](https://discourse.pumas.ai/t/issue-with-installing-pumas-product-manager/1216/2 "2025-08-08T08:22:55Z")

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Morning @VarshaliR, please post the entire error message from that OUTPUT panel and we can try to work out what the issue is. Thanks.

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**Author:** ![VarshaliR](https://avatars.discourse-cdn.com/v4/letter/v/bc79bd/32.png) [@VarshaliR](https://discourse.pumas.ai/u/VarshaliR)\
**Post date:** [August 8, 2025, 10:09am UTC](https://discourse.pumas.ai/t/issue-with-installing-pumas-product-manager/1216/3 "2025-08-08T10:09:46Z")

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![Screenshot 2025-08-08 153859](https://canada1.discourse-cdn.com/flex030/uploads/pumas/original/1X/038cb8b17cb0f360fd4f1b701cf0edad321ce2ea.png)

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**Author:** ![Michael](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.pumas.ai/michael/32/818_2.png) [@Michael](https://discourse.pumas.ai/u/Michael)\
**Post date:** [August 8, 2025, 10:34am UTC](https://discourse.pumas.ai/t/issue-with-installing-pumas-product-manager/1216/4 "2025-08-08T10:34:31Z")

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Thanks. This might be related to spaces in your user name which aren’t being escaped correctly.

A new release of the extension will need to be made to resolve this issue. Once that is done you will be sent a new version to install.

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**Author:** ![Michael](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.pumas.ai/michael/32/818_2.png) [@Michael](https://discourse.pumas.ai/u/Michael)\
**Post date:** [August 11, 2025, 11:29am UTC](https://discourse.pumas.ai/t/issue-with-installing-pumas-product-manager/1216/5 "2025-08-11T11:29:51Z")

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@VarshaliR, a few fixes have been made that should hopefully help this particular issue. The extension is now available directly from the VSCode marketplace, to install please remove the manually installed version that you have tried in the extensions panel of VSCode. Then just search for the “Pumas” extension in the marketplace, and install that one (currently version 0.0.2). Let me know if the installation process succeeds.

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**Author:** ![VarshaliR](https://avatars.discourse-cdn.com/v4/letter/v/bc79bd/32.png) [@VarshaliR](https://discourse.pumas.ai/u/VarshaliR)\
**Post date:** [August 11, 2025, 11:44am UTC](https://discourse.pumas.ai/t/issue-with-installing-pumas-product-manager/1216/6 "2025-08-11T11:44:34Z")

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Thank you , I have used the current version that you’ve sent and i have successfully installed them .

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**Author:** ![Pradnya1](https://avatars.discourse-cdn.com/v4/letter/p/6a8cbe/32.png) [@Pradnya1](https://discourse.pumas.ai/u/Pradnya1)\
**Post date:** [August 11, 2025, 12:50pm UTC](https://discourse.pumas.ai/t/issue-with-installing-pumas-product-manager/1216/7 "2025-08-11T12:50:11Z")

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Hi! I am also facing issue with the installation.

Getting yhe error: Failed to install Pumasproductmanager.jl

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**Author:** ![Michael](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.pumas.ai/michael/32/818_2.png) [@Michael](https://discourse.pumas.ai/u/Michael)\
**Post date:** [August 11, 2025, 12:55pm UTC](https://discourse.pumas.ai/t/issue-with-installing-pumas-product-manager/1216/8 "2025-08-11T12:55:28Z")

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Please provide the entire error message that you are seeing @Pradnya1. Including all output found in the OUTPUT tab for Pumas. Similar to the screenshots that VarshaliR has posted.

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**Author:** ![Tejashree](https://avatars.discourse-cdn.com/v4/letter/t/cc9497/32.png) [@Tejashree](https://discourse.pumas.ai/u/Tejashree)\
**Post date:** [February 10, 2026, 6:47am UTC](https://discourse.pumas.ai/t/issue-with-installing-pumas-product-manager/1216/9 "2026-02-10T06:47:00Z")

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Hello, this is Tejashree. I was trying to install the new version of Pumas 2.8 via Pumas:List Versions from command pallate, I got a pop up error saying PumasProductManager is not yet installed. I’m sharing the entire error log below for your reference. kindly help me resolve the issue.

 ![Screenshot 2026-02-10 at 12.16.00 PM](https://canada1.discourse-cdn.com/flex030/uploads/pumas/original/1X/82dfcb28196ad778e85cea0e9531c08cb4edac9b.jpeg)

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**Author:** ![vijay](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.pumas.ai/vijay/32/96_2.png) [@vijay](https://discourse.pumas.ai/u/vijay)\
**Post date:** [February 10, 2026, 7:15am UTC](https://discourse.pumas.ai/t/issue-with-installing-pumas-product-manager/1216/10 "2026-02-10T07:15:43Z")

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1. I see that Pumas 2.6.1 is still installed on your laptop. Would you be able to go to your /Applications (assuming you are on a Mac) and remove that
2. Can you please go the Pumas application in the VSCode market place and show us the version number you have.

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<div class="post-metadata">

**Author:** ![Tejashree](https://avatars.discourse-cdn.com/v4/letter/t/cc9497/32.png) [@Tejashree](https://discourse.pumas.ai/u/Tejashree)\
**Post date:** [February 10, 2026, 8:55am UTC](https://discourse.pumas.ai/t/issue-with-installing-pumas-product-manager/1216/11 "2026-02-10T08:55:13Z")

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Thanks for checking on the error.

1. I did remove the older version of Pumas 2.6.1 from Applications, but was still facing this error.
2. The version number thats seen is: 0.1.6

 ![Screenshot 2026-02-10 at 2.24.48 PM](https://canada1.discourse-cdn.com/flex030/uploads/pumas/original/1X/9b443735825a52679443394b30d8932b4c732abc.png)

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<div class="post-metadata">

**Author:** ![vijay](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.pumas.ai/vijay/32/96_2.png) [@vijay](https://discourse.pumas.ai/u/vijay)\
**Post date:** [February 10, 2026, 9:33am UTC](https://discourse.pumas.ai/t/issue-with-installing-pumas-product-manager/1216/12 "2026-02-10T09:33:01Z")

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1. Close down vscode and all other terminals. Open a new terminal
2. In this new terminal, please type `rm -rf ls ~/.julia/environments/PumasProductManager/`
3. Also type `rm -rf ls ~/.julia/clones`
4. Open VScode.
5. Ctrl+Shift+P and type `Pumas List Versions`
6. Choose `Pumas 2.8.0`
7. Choose `Precompile and Install`
8. If there is a popup to set VSCode settings globally to 2.8.0, please accept it.

Let us know if you are stuck with any of these steps, or else you were able to go through the install.

Best,

Vijay

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<div class="post-metadata">

**Author:** ![Tejashree](https://avatars.discourse-cdn.com/v4/letter/t/cc9497/32.png) [@Tejashree](https://discourse.pumas.ai/u/Tejashree)\
**Post date:** [February 10, 2026, 10:24am UTC](https://discourse.pumas.ai/t/issue-with-installing-pumas-product-manager/1216/13 "2026-02-10T10:24:48Z")

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I tried doing that Vijay, but still facing the same error. I got a popup message saying PumasProductManager is installed successfully, but in the output panel I could see error instaling it, which i’m attaching below. Then when I tried checking for Pumas List Versions, I got the same error.

 ![Screenshot 2026-02-10 at 3.50.57 PM](https://canada1.discourse-cdn.com/flex030/uploads/pumas/original/1X/f663601f78ae7d9a85ed39f7f284c81a04ead3b4.jpeg)

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<div class="post-metadata">

**Author:** ![Michael](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.pumas.ai/michael/32/818_2.png) [@Michael](https://discourse.pumas.ai/u/Michael)\
**Post date:** [February 10, 2026, 10:36am UTC](https://discourse.pumas.ai/t/issue-with-installing-pumas-product-manager/1216/14 "2026-02-10T10:36:08Z")

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@Tejashree please run `juliaup default release` first. Looks like you have Pumas@2.6.1 as your default, which is causing the issue. I’ll be pushing out a fix for this later today, but running that command should allow that step to get passed in the mean time. Once you have then completed installing 2.8.0 you can run `juliaup default Pumas@2.8.0` if you’re wanting that as your default.

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<div class="post-metadata">

**Author:** ![Tejashree](https://avatars.discourse-cdn.com/v4/letter/t/cc9497/32.png) [@Tejashree](https://discourse.pumas.ai/u/Tejashree)\
**Post date:** [February 10, 2026, 10:44am UTC](https://discourse.pumas.ai/t/issue-with-installing-pumas-product-manager/1216/15 "2026-02-10T10:44:43Z")

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Thank you very much. Will do it and will update you.

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**Author:** ![Tejashree](https://avatars.discourse-cdn.com/v4/letter/t/cc9497/32.png) [@Tejashree](https://discourse.pumas.ai/u/Tejashree)\
**Post date:** [February 10, 2026, 10:55am UTC](https://discourse.pumas.ai/t/issue-with-installing-pumas-product-manager/1216/16 "2026-02-10T10:55:26Z")

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Yes, the issue is resolved. I ran the above code and I could see the Pumas version list. Thanks a lot @vijay and @Michael for helping me out.

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<div class="post-metadata">

**Author:** ![Michael](https://yyz2.discourse-cdn.com/flex030/user_avatar/discourse.pumas.ai/michael/32/818_2.png) [@Michael](https://discourse.pumas.ai/u/Michael)\
**Post date:** [February 10, 2026, 10:57am UTC](https://discourse.pumas.ai/t/issue-with-installing-pumas-product-manager/1216/17 "2026-02-10T10:57:04Z")

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Thanks for letting us know. A more comprehensive fix for the issue you faced will be available in the next vscode extension release.

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**Author:** ![Tejashree](https://avatars.discourse-cdn.com/v4/letter/t/cc9497/32.png) [@Tejashree](https://discourse.pumas.ai/u/Tejashree)\
**Post date:** [February 10, 2026, 10:57am UTC](https://discourse.pumas.ai/t/issue-with-installing-pumas-product-manager/1216/18 "2026-02-10T10:57:56Z")

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Got it. Thanks again.